Contact Us — Your Retro Gaming Connection

Have a Retro Gaming Question? We're All Ears.

Looking for details about the condition of a rare cartridge? Trying to decide which hardware revision is best for your collection? Wondering whether an imported title will run on your setup? Our retro gaming experts love diving into these topics. Reach out anytime — helping passionate collectors is what we do best.

How You Can Reach Our Retro Specialists

Collector Support Email

For thorough questions regarding specific items, authenticity checks, or collector guidance:

Replies typically arrive within 2–4 business hours.

Collector Hotline

Prefer talking things through? Call and speak directly with a knowledgeable member of our team:

Phone hours: Monday–Friday 9:00–18:00 GMT | Saturday 10:00–16:00 GMT

General Support

For order updates, delivery information, or general store questions:

Visit or Write to Us

C/O MEMERY CRYSTAL
165 Fleet Street
London
United Kingdom
EC4A 2DY

Helpful Details to Include When Contacting Us

• The exact game titles or console models you're asking about
• Photos if you're requesting a condition review
• Your collecting focus or budget range
• Any region or compatibility requirements
• Your order number, if the question concerns a purchase

Our Commitment to Every Collector